WHAT TO EXPECT

 

I practice evidence-informed massage therapy: we identify specific goals using your unique story, my professional knowledge, and scientific research.

 

During your session, I will often suggest self-care strategies and tools for continuous improvement.

I specialize in relief from chronic or persistent pain, but you don't need to have pain to schedule a massage therapy session. Many clients seek massage for general wellness or as a tool to proactively address stress, tension, or overuse from repeat motion or exercise.

I don't provide "deep tissue" massage; I provide "deep enough tissue" massage. The pressure is adjusted for your preference, but when it comes to relieving pain, smart techniques beat simple brute force every time.



LOCATION


My home office is located in front of my residence. It has its own entry and a separate client restroom.

 

APPOINTMENT ONLY; NO WALK-INS.

 

Accessibility note: the office door is preceded by two steps approximately six inches tall each.

 

If you arrive by car, park in the designated customer parking or on the street, not the end of the driveway. 

 

My office is a few minutes walk from MAX Route 4 to Hoover & 8th St or MAX Route 6 to Hoover & 16th St.

 

If new, arrive a few minutes early for intake. If you're really early, read the door sign. It will state if I'm still in session, or if I'm ready for your appointment.


 

RESCHEDULING


Rescheduling or canceling your appointment must be done at least 24 hours prior or you may incur a fee. 

 

If no prior notice is given and you do not show up, you'll be charged 100% cost of your service. If you do give prior notice, but it's less than 24 hours, you'll be charged 50%.


Cold, flu, or contagious condition? Stay home! So long as you provide some prior notice, any fees are waived.

Extreme weather conditions? Your safety is your call. So long as you provide prior notice, any fees are waived.

 

Sudden critical emergency or hospitalization? Contact me when you're able; fees will be waived/refunded.

 

I hold myself to this same policy in reverse should I ever need to reschedule your massage. Based on the amount of notice I provided you and the reason for the cancellation, your next session may be discounted to compensate for your time and inconvenience.


 

FORMS

 

If you are a new client, consider completing your intake form and/or infrared sauna waiver ahead of time. No printer? No problem - I'll have copies available. Better yet, save trees and email it to rae@massagesci.com.

download intake form

download infrared sauna waiver

PAYMENT METHODS

I don't bill insurance but can provide a detailed receipt for you to submit for possible reimbursement.

 

I accept cash, check, debit/credit cards, HSA/FSA cards, and Spa Week (not SpaFinder) cards. 

 

My prices are all-inclusive and no monetary tips. To show gratitude, consider a review or refer a friend.

 

 

CONSIDERATIONS

PREGNANCY: Various position and pillow options are available to ensure your comfort the entire session.

MINORS: All minors must have parent/guardian present.

 

GUESTS: Friends/family are welcome during the session to provide translation, emotional/physical support, or simply because they're curious about massage. 

 

PHYSICAL LIMITATIONS: If you need assistance with undressing or getting onto the massage table, consider bringing a guest to help, or contact me to discuss.

ALLERGIES/SCENTS: For any needed allergy-related adjustments or scent preferences within the office or during the massage, or if you have a severe dog or cat allergy, please contact me prior to scheduling your appointment to discuss needs/preferences.

 

Linens are laundered with fragrance- and dye-free sensitive skin detergent by Dropps and a non-bleach sanitizer. Equipment is cleaned with an anti-fungal, anti-bacterial, anti-viral solution by Citrus II

 

I don't use an oil diffuser or spray artificial fragrances. I often use natural room fresheners and may burn incense or natural soy candles in a room adjacent to the massage office, but will refrain upon client request.

 

An air purifier with HEPA filter and UVC sanitizer is running in my massage office at all times.

 

The lotion I use is non-scented and hypoallergenic. Only upon request or consent, I may use topical muscle relievers and/or a peppermint and eucalyptus shea and coco butter cream. General Wellness Sessions include the use of essential oils. If you have specific allergy or scent concerns, please contact me for an ingredient list.

 

I'm CPR certified, but do not have an epi-pen available. 

SAFE SPACE: My office is open to everybody and every body. If there's anything I can do (or not do) to make your visit more safe and comfortable, please let me know. Also, removal of clothing is always optional. 

HOURS
Tue ... 11am - 8pm

Wed ... 11am - 8pm
Fri ... 9am - 5pm
Sat ... 9am - Noon

NO WALK-INs OR WALK-UPs
BY APPOINTMENT ONLY

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OFFICE LOCATION
302 Hoover Boulevard
Holland, MI 49423


 

EMAIL / CALL / TEXT

rae@massagesci.com

(616) 422-4717