WHAT TO EXPECT

I practice evidence-informed massage therapy and specialize in chronic or persistent pain relief. But, pain is not required to schedule. Massage is a great tool to also proactively address stress, tension, or overuse issues.

I don't do Deep Tissue massage. I do Deep Enough Tissue Massage. The pressure is adjusted to preference, but smart techniques beat brute force.

New client? Arrive five minutes early for intake and bring forms with you. Or, save a tree and email them. No printer or no time? No prob. I'll have copies available.

download intake form

download infrared sauna waiver

LOCATION

My home office is located in front of my residence with a separate entry and restroom. Designated customer parking is in the driveway or on the street.

NO WALK-INs OR WALK-UPs

BY APPOINTMENT ONLY

 

Accessibility note: the office door is preceded by two steps approximately six inches tall each.

If you're very early, read the door sign. If it says In Session, wait until it reads Welcome, Come On In.

RESCHEDULING

You can reschedule or cancel anytime via the links in your confirmation email, or contact me directly.

If you contact me, but it's less than 24 hours prior to your reserved time, you'll be charged a 50% late cancel fee.

 

The late cancel fee may be waived if:


Contagious illness or condition: stay home! I do not want to catch it and neither do other clients - especially those already immunocompromised.

Extreme weather conditions: your safety is your call. But please do make that call as early as possible.

 

Sudden critical emergency: contact me when you are able. If you were charged a fee, it will be refunded.

Send a buddy instead: if you can't make it, see if a friend or family member would like to take your place.

If you don't contact meand you do not show up to your reserved time, you'll be charged a 100% non-show fee.

 

I hold myself to this same policy in reverse if I ever need to reschedule your session. Depending on the situation, you may receive a discount to compensate for late notice.

PAYMENT

I accept cash, check, debit/credit cards, and Spa Week

I also accept HSA/FSA cards; but it is the client's responsibility to ensure massage is a covered expense.

 

I don't bill insurance but can provide a receipt for you to submit for reimbursement.

 

Prices are all-inclusive and I do not accept monetary tips. To show gratitude, please write a review or refer a friend.

CONSIDERATIONS

PREGNANCY: Various position and pillow options are available to ensure your comfort the entire session.

MINORS: Minors must have parent/guardian present.

 

GUESTS: Friends and family are welcome to provide translation; or social, emotional, or physical support. 

 

PHYSICAL LIMITATIONS: Need assistance undressing or getting onto the massage table? Consider a guest to help, or contact me to discuss.

ALLERGIES & SCENTS: Please contact me with any scent sensitivity concerns or if you have any severe allergies I should be aware of - dog and cat included.

 

Linens are laundered with fragrance- and dye-free sensitive skin detergent by Dropps and a non-bleach sanitizer. Equipment is cleaned with an anti-fungal, anti-bacterial, anti-viral by Citrus II

 

An office HEPA air purifier with UVC sanitizer runs 24/7. I don't diffuse or spray oils or artificial fragrances. I often use natural fresheners, incense, or soy candles in an adjacent room, but can refrain upon request.

The standard lotion I use during massage therapy is called Bon Vital Original Massage Lotion. It is non-scented and hypoallergenic. Upon request or consent, I may use topical muscle relievers or a peppermint and eucalyptus shea-coco butter cream. The Stress Escape session includes the use of essential oils. Please contact me should you need an ingredients listing.

SAFE SPACE: My office is open to everybody and every body. If there's anything I can do (or not do) to make your visit more safe, effective, and comfortable, let me know. Also, removal of clothing is always optional. 

EMAIL / CALL / TEXT

rae@massagesci.com

(616) 422-4717

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LOCATION
302 hoover blvd
holland, mi 49423

 

HOURS
tue ... 11am - 8pm

wed ... 11am - 8pm
fri ... 9am - 5pm
sat ... 9am - Noon

NO WALK-INs OR WALK-UPs
BY APPOINTMENT ONLY