PRIVACY CONSIDERATIONS

information privacy

In a time when information security is increasingly important, these are steps I have taken to safeguard your digital privacy as a client at Massage Sci.

Massage Sci is a paper-free office, which means I do not record, utilize, or store any written/printed personal or medical information. Additionally, no client information is recorded or saved locally on my office laptop.

I use two cloud applications that are two-step password protected, and automatically log out once the browser is closed each workday. I use Square for scheduling and secure payment processing; and Noterro (a HIPAA compliant practice management software) to record client intake forms and session notes. The laptop running these apps is always password locked unless directly in use by me.

All devices in my office have passive listening/microphone permissions disabled; device camera lenses are fully covered and face away from the intake and treatment areas.

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physical privacy

 

Let's be real: massage therapy can be an up-close-and-personal service. Protection of your modesty, ensuring a safe therapeutic environment, and respecting individual boundaries are of the utmost ethical and professional concern to me.

Massage Sci's exterior door is locked with a deadbolt the entire duration of sessions. The interior office door is a sliding barn door with an additional layer of solid black out curtain behind it, shielding any minute gaps.

Removal of clothing is always your call, but regardless of your choice, I leave the room for you to get settled into the massage table (and to wash my hands!). I always ask for verbal permission before I re-enter the room.

Whether clothing is removed or not, clients are draped with two layers of linens. If the client remains clothed and is too warm, we can remove one or more of the linens. If the client has removed some or all of their clothing and is too warm, one linen must remain as a professional barrier and modesty protection. But, we can uncover sections of the body, like the feet, to promote cooling. I can also direct a fan at the client.

Areas of the body that never receive massage therapy are the genitals and their immediate vicinity.

 

Areas of the body that may receive massage therapy with expressed permission and careful draping include the abdomen, sternum, front of the hips, and inner thighs.

Due to various conditions, injuries, and overuse, I often apply massage therapy to the back of hips (glutes) over  linens and/or clothing. If a client prefers direct skin contact to glutes, I will confirm permission, then proceed with mindful draping or a side-laying position.